Privacy Policy

Universal Tech Truss’ Commitment

At Universal Tech Truss the privacy of your personal information is very important to us. We do not disclose your personal information to third parties for their marketing purposes without your explicit consent. Read this privacy policy to learn more about the ways in which we use and protect your personal information. The privacy practices of this statement apply to our services available under the domain and sub-domains of or “Portal”) and apply generally to our parent, affiliates, subsidiaries or joint venture websites and portals. By logging in to the portal, you agree to be bound by the terms and conditions of this privacy policy.

We strive to be transparent and hope to allow you to control your personal data as you desire.

*If you do not agree to our collection of relevant information about you, please do not use this Website.

Here in below are our explanations of how we will collect and use your personal data.

  • Personal Identifiable Information
  • Aggregated Data
  • Device Data
  • Cookies

Personal Identifiable Information

During the course of your using this Website as a registered member of this Website, we will be collecting your following personal data such as name, email, address, telephone number, etc. These statistics are collected for the progress of the service and the agreement. You have the right to decide whether to provide personal information. However, some information is ‘required field’ if you want to purchase our products or request some services online.

The information from the third-party companies that we cooperate with closely. (eg. Payment flow company and logistics company) enable us to collect your information from them.

Aggregated Data

We will also collect aggregated data or statistical data about the activities conducted by the visitors of the Website; for example, the volume of the traffic to this Website during a certain period of time or the daily number of visitors to the Website. Although such data would be originated or generated from your activities on the Website, we will not be able to identify you from such aggregated data.

Device Data

When you visit the Website, apart from using cookies to track the pages that you have visited, the products that you have purchased, and the time that you have spent on each page, we will also track other information about your activities, including the URLs that you have visited, the type of browser that you are using and your IP address. IP address is a number automatically assigned to your computer, cellphone, tablet, or other devices (collectively, the “Device”) when it is connected to the Internet. Internet servers and the programs behind every page will automatically identify your Device through your IP address. Therefore, when your Device issues a request to visit the Website, our server will document your IP address, but we will not connect your IP address with your personal identifiable information.

Cookies Policy What is a cookie?

A cookie is a small piece of text or data file that may be sent to and stored on your device via your browser when you visit our website. A cookie usually contains the name of the website from which the cookie comes from, and the “lifetime” of the cookie (i.e. how long it will remain on your Device). Some cookies contain information required for the normal operation of the website. Certain services may not function properly without the help of cookies. Please note that cookies do not collect your personal data or use your personal data for promotional purposes or remember where you have been on the Internet.

Why do we use cookie?

We use cookies to make the Website more user-friendly and to properly adjust our website and products to meet your interests and needs. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure and content of the Website.

What types of cookies do we use?

We use Google Analytics cookies, including “session cookies” and “analytics cookies”.

Session cookies are temporary cookies that remain on your device until you leave the Website; analytics cookies collect information about your use of the site (e.g., which pages you have visited and what errors, if any, you have encountered). All information that these cookies collect is anonymized and is used only to improve how our Website works, to learn about our users’ interests, evaluate the efficiency of our advertisements, to compile statistics about the usage of our site, and to evaluate the frequency and number of errors in order to improve the functions of the site.

Preference cookies

We use preference cookies to remember your language setting. If you manually change your language setting, the next time you visit our site, the language that you have chosen will be the default language.

Third-party cookies

We also use a number of third-party suppliers that may also sent cookies on your Device on our behalf when you visit our site as this allows them to deliver the services that they are providing.

Cookies may be installed when using third-party links from social media such as Facebook, Instagram, or YouTube, for example, by clicking the “Like” or “Share” buttons. If you use such third-party services, they may send you advertisements that you might be interested in.

Some of the cookies we use are managed by third parties, and you will have to refer to the web policies of these third parties to receive further information. We have no control over the third-party websites and have no power to interfere with how they use cookies; we are not responsible for their actions. Please refer to the privacy policies of such third-party websites to learn more about information relevant to the cookies that they use and how to disable such cookies.

We process your personal data for the following purposes based on the following legal grounds:

To provide services:

We will use your personally identifiable information to provide services to you. When you order a product from us, you will need to register as a member with us. We will then collect your personally identifiable information such as your name, e-mail address, phone number, mailing address, and so on, in order to create a member account for you. You will need to provide your payment information such as your credit card number and such information will be used only for the purposes of making a purchase or subscribing to our service. Such information will not be stored in our system as it will be directly transferred to the relevant payment service providers for the specific transaction. We will use your e-mail address, phone number, or other contact information to contact you to complete an order, respond to your inquiries, notify you of the information on the product that you have purchased, or respond to any questions that you may have. When you use this Website to search the frame sizes of bikes, you may provide us with information on your physical attributes such as height and standover height, and we will delete such data once you close the relevant web page.

Such data processing will be based on the agreement(s) that we may enter into with you for your order of our products, request for our services, registration as our members and use of the Website.

To send information to you upon your subscription:

If you subscribe to our newsletters, product updates, and/or other marketing information, we will be sending such information to you at your e-mail address. You may select to unsubscribe such information at any time by clicking the “Unsubscribe” link in our e-mails or messages to you. Such data processing will be based on the terms and conditions between us concerning the subscription or your consent to receive such information.

To manage your membership with us and perform our internal administrative work:

To facilitate our provision of services to you, we require you to register as a member with us, and we will process your personally identifiable information to manage your membership and perform our internal administrative work. Such processing is based on your membership agreement with us.

To host or co-host events:

If you register for an event that we host or co-host, we will use your personal data for the purpose of organizing and holding the event, and such data processing will be based on the terms and conditions of the event or your consent to participate in the event.

To conduct marketing activities:

We may use your personal data for marketing purposes and when we do so, we will obtain consent from you and only conduct such activities based on your consent. We will also notify you of the relevant matters if required pursuant to the applicable laws and regulations.

How We Process Your Personal Data

We may process your personal data through traditional manual methods. We may also use computers and IT systems to process your personal data. Please note that we are not involved in any automated decision-making operation except for obtaining aggregated data from Google Analytics services, or the relevant activities by collecting cookies (see above section 3 Cookies). If we conduct profiling activities for marketing purposes, we will obtain consent from you and you will be further notified.


Where a user enters information on any form of an advertiser, the information is simultaneously collected by and the advertiser. The information is used by in accordance with the terms of this Privacy Policy and is used by the advertiser as per the advertisers’ prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information. may also aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.

For Social Media Sites

The contents on the Facebook/Twitter page/account are for general reference purposes and do not constitute any binding commitment or the specifically endorsed views of Giant Truss. The views expressed by other persons, followers, and 3rd parties on this page are individual opinions and the Company does not take responsibility for the.

Any views, advice, and tips rendered on the page are free of cost based upon general experience and need not specifically meet all the requirements of any person, or visitor. The views expressed are general in nature and require no kind of fees or payment.

The Company and its operations including the contents of the page are subject to the laws of the Republic of India and related regulations. The conditions of use and all other ‘Facebook’ / ‘Twitter’ Terms and Conditions continue to apply in addition to the above.

All content posted by the Company including but not limited to the software, programming code, media relating to the Page, Promotion-related communications, etc. are protected by the applicable proprietary laws such as copyright law, trademark law, patent law, and competition.

The Company exclusively reserves the right to change or modify the applicable terms and conditions without prior notice.